Medlingua

Privacy Policy

Datenschutzerklärung

1.An Overview of Data Protection

General Information

The following gives you an easy-to-understand overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below.

Data Recording on This Website

Who is responsible for the recording of data on this website?

The data on this website is processed by the website operator. The operator's contact information can be found in the section “Information About the Responsible Party” in this privacy policy.

How do we record your data?

We collect your data as a result of your sharing it with us, for example through contact forms. Other data is recorded automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. browser, operating system, or time of page access).

What are the purposes we use your data for?

A portion of the data is generated to guarantee the error-free provision of the website. Other data may be used to analyse your user patterns. It is also used to handle your transmitted data, support contract offers, course registrations and inquiry handling.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data be rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervisory agency.

2.Hosting and Content Delivery Networks (CDN)

The content of our website is hosted by professional hosting providers. Personal data collected on this website is processed on their servers, which may be located outside of the European Union. The use of these providers is based on our legitimate interests in providing a reliable and secure website pursuant to Article 6(1)(f) GDPR. We have executed data processing agreements with our hosting providers, implementing strict data protection provisions.

3.General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential information and in compliance with the statutory data protection regulations and this privacy policy.

Information About the Responsible Party

MedLingua Academy

Pappelallee 32A, 10437 Berlin, Germany

E-Mail: mail@medlingua.de

Phone: +49 895 419 2733

Storage Duration

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to Object to Data Collection (Art. 21 GDPR)

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data at any time. To exercise your right to object, please email mail@medlingua.de.

Right to File Complaints with Regulatory Authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent supervisory authorities. This right is asserted without prejudice to any other administrative or court proceedings available as legal recourse.

Right to Data Portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content. You can recognise an encrypted connection by the “https://” prefix and the lock icon in your browser address bar.

Information, Rectification and Eradication

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated.

Right to Demand Processing Restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. This right applies when you contest the accuracy of your data, when the processing of your data was unlawful and you demand restrictions instead of eradication, when we no longer need your data but you need it to assert, exercise or defend legal entitlements, or when you have objected to the processing pending verification.

4.Data Collection on This Website

Cookies

Our websites use “cookies.” Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. These comprise:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server inquiry
  • IP address

This data is not merged with other data sources. The data is recorded on the basis of Article 6(1)(f) GDPR.

Contact Form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent. The processing of data is based on Article 6(1)(b) GDPR if your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures.

Request by Email, Telephone, or Fax

If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

Communication via WhatsApp

For communication with our students, we use WhatsApp Business (provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). Communication is protected by end-to-end (peer-to-peer) encryption.

Course Registration and Student Data

Upon registration, we collect personal information including your name, contact details, date of birth, educational background, and language proficiency level. This data is used for course administration, attendance tracking, certification, and communication. Processing occurs under Article 6(1)(b) GDPR for contract fulfilment. Data is stored for the duration of your enrolment plus any statutory retention periods.

5.Social Media

Facebook

Elements of the Facebook social network are integrated on this website (provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland). When you visit pages containing Facebook plugins, your browser establishes a direct connection to Facebook servers. Your IP address is transmitted.

Instagram

Functions of the Instagram service are integrated on this website (provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland). If you are logged in to your Instagram account, you can link the content of this website to your Instagram profile.

YouTube

This website includes YouTube videos (operator: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). We use YouTube in extended data protection mode, which prevents YouTube from storing information about visitors unless they play a video.

6.Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). This service does not create user profiles, store cookies, or conduct independent analyses.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We have executed a data processing agreement, implementing strict data protection provisions in compliance with German data protection agencies.

Google Ads

We use Google Ads (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for online advertising. Conversion tracking places cookies when advertisements are clicked.

7.Newsletter

Newsletter Data

If you would like to receive the newsletter offered on this website, we need your email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter.

Mailchimp

We use Mailchimp for sending newsletters (provider: Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA). Your subscription data is stored on Mailchimp's servers in the USA.

8.Plugins and Tools

YouTube with Expanded Data Protection

We embed YouTube videos in extended data protection mode (operator: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Videos are not used for personalised YouTube browsing.

Google Maps

This website uses Google Maps (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Use of Google Maps requires storage of your IP address. Information is typically transferred to Google servers in the USA.

9.eCommerce and Payment Service Providers

Payment Services

We use third-party payment service providers to process payment data including your name, payment amount, bank details, and credit card numbers.

Stripe

EU provider: Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Payment data processing occurs under Article 6(1)(b) GDPR. Details can be found at stripe.com/de/privacy.

10.Online-Based Audio and Video Conferences

We use online conference tools to communicate with our students and conduct German language classes. Both the provider and our organisation process personal data in this context.

Zoom

Provider: Zoom Communications Inc, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details at zoom.us/privacy.

Microsoft Teams

Provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details at privacy.microsoft.com.

Google Meet

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details at policies.google.com/privacy.

11.Custom Services

Handling Application Data

We process applicant data for teaching and administrative positions. This data is treated as strictly confidential in compliance with data privacy rights.

Student Support Services

Our support services (visa assistance, housing support, university guidance) collect personal data including identification documents, academic records, and language proficiency proof. Processing occurs under Article 6(1)(b) GDPR for service contract fulfilment.

Google Drive

We use Google Drive (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for course material distribution and document uploads.

12.Questions and Contact

MedLingua Academy — Data Protection

E-Mail: mail@medlingua.de

Phone: +49 895 419 2733

You have the right to lodge a complaint with the competent supervisory authority regarding any data protection violations.

This privacy policy was created with professional data protection assistance and is maintained for GDPR compliance.