Privacy Policy

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term "personal data" comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration below.

Who is responsible for data recording on this website?
The data on this website is processed by the website operator. The contact information is available in the section "Information About the Responsible Party" of this Privacy Policy.

How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance, be information you enter into our contact form. Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed).

What are the purposes we use your data for?
A portion of the information is generated to guarantee the error-free provision of the website. Other data may be used to analyze your user patterns. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, course registrations, or other inquiries.

What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency. Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analyzed when you visit this website. Such analyses are performed primarily with what we refer to as analysis programs. For detailed information about these analysis programs, please consult our Data Protection Declaration below.

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

The responsible party for data processing on this website is:

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods).

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are grounds for doing so that arise from your particular situation. If you wish to exercise your right to object, simply send an email to mail@medlingua.de.

In the event of violations of the GDPR, data subjects are entitled to file a complaint with a supervisory authority, in particular in the member state where they usually maintain their domicile, place of work, or at the place where the alleged violation occurred. The right to file a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

For security reasons and to protect the transmission of confidential content, such as course registrations or inquiries you submit to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by checking whether the address line of the browser switches from "http://" to "https://" and by the appearance of the lock icon in your browser line.

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. The right to demand restriction of processing applies in the following cases: If you should dispute the correctness of your data archived by us; if the processing of your personal data was/is conducted in an unlawful manner; if we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements.

Our websites and pages use what the industry refers to as "cookies." Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

The provider of this website and its pages automatically collects and stores information in server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• Referrer URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address

This data is not merged with other data sources. This data is recorded on the basis of Art. 6 para. 1 lit. f GDPR.

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures.

If you contact us by email, telephone, or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

For communication with our students and other third parties, one of the services we use is the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The communication is encrypted end-to-end (peer-to-peer). We use WhatsApp in the "WhatsApp Business" variant.

When you register for our German language courses, we collect necessary personal information including your name, contact details, date of birth, educational background, and language proficiency level. This data is essential for course administration, attendance tracking, certification, and communication regarding your courses. We process this data based on Art. 6 para. 1 lit. b GDPR for contract fulfillment. Your data will be stored for the duration of your enrollment and for statutory retention periods thereafter.

We have integrated elements of the social network Facebook on this website. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. When you visit a page that contains a Facebook plugin, your browser establishes a direct connection to Facebook's servers. Facebook receives the information that you have visited our site with your IP address.

We have integrated functions of the public media platform Instagram into this website. These functions are being offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. If you are logged into your Instagram account, you may click the Instagram button to link contents from this website to your Instagram profile.

This website integrates videos from YouTube. The operator is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode which, according to YouTube, means that YouTube will not store information about visitors to this website unless they play a video.

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses.

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior patterns of website visitors. We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. In conjunction with Google Ads, we use conversion tracking. If you click on an ad posted by Google, a cookie for conversion tracking purposes will be placed.

If you would like to subscribe to the newsletter offered on this website, we will need from you an email address as well as information that allows us to verify that you are the owner of the email address provided and consent to the receipt of the newsletter.

This website uses the services of Mailchimp to send out its newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. The data you enter for the purpose of subscribing to our newsletter will be stored on Mailchimp's servers in the United States.

This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode. Videos played in extended data protection mode are not used to personalize browsing on YouTube.

This website uses the mapping service Google Maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google's servers in the United States, where it is archived.

We integrate payment services of third-party companies on our website. When you make a course payment with us, your payment data (e.g., name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing.

The provider for customers within the EU is Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Stripe processes your payment data on the basis of Art. 6 para. 1 lit. b GDPR (processing for fulfillment of a contract). Details can be found in Stripe's Privacy Policy at stripe.com/de/privacy.

We use online conference tools for communication with our students and for conducting online German language classes. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us.

We use Zoom for online classes and consultations. The provider of this service is Zoom Communications Inc, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom's privacy policy at zoom.us/privacy.

We use Microsoft Teams for online classes. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details can be found in Microsoft's privacy policy at privacy.microsoft.com.

We use Google Meet for online consultations. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details can be found in Google's privacy policy at policies.google.com/privacy.

We offer website visitors the opportunity to submit job applications to us for teaching positions and administrative roles. The collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and your data will always be treated as strictly confidential.

When you use our student support services including visa assistance, housing support, or university application guidance, we collect and process personal data necessary for providing these services. This includes identification documents, academic records, proof of language proficiency, and related information required for official applications. This data is processed based on Art. 6 para. 1 lit. b GDPR for the fulfillment of our services contract with you.

We have integrated Google Drive on this website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Drive allows us to include an upload area on our website where you can upload content such as course materials or required documents.